Support
A real person will help.
For call, account, privacy or billing questions, email us. Messages sent to the address below go directly to Parluo support.
We normally reply within two business days.
For call problems
Tell us the approximate date and time, the languages selected, your browser and device, and what happened. A screenshot of the visible error is useful. Do not send conversation audio, card details, passwords or API keys.
For billing or refunds
Write from the email connected to your Parluo account and include the purchase date. See the refund and cancellation policy for the standard process.
For privacy requests
Use the subject “Privacy request” and explain whether you want access, correction, deletion or another action. We may need to verify that the account belongs to you before acting.